Frequently Asked Questions
We are always here to help you. Do feel free to call us or email us for any of your queries. Call: +91-9810063310 / firstname.lastname@example.org
What is the estimated delivery time?
To know the tentative delivery date for your city, please enter your pincode in the Estimated Delivery Date For box available on the product page.
Once an order is placed, we send out the estimated delivery timelines in the order confirmation email. You can subsequently track you order here.
Do you ship to my city and location?
We currently deliver in Aanamalai, Agra, Ahmedabad, Alappuzha, Aler, Alibaug, Alwar, Ambarnath, Amtala, Anand, Anikorai, Ankleshwar, Arnala, Asansol, Athikunna, Athipalli, Aurangabad, Avanshi, Badlapur, Bahadurgarh, Bangalore, Bangarpet, Bawal, Bellevue, Bharuch, Bhiwadi, Bhongir, Bhuj, Boisar, Burdwan, Changodar, Chengalpattu, Chennai, Cherambadi, Cherambadi Tea division, Cherumulli, Chikkaballapura, Chikkatirupati, Chittoor, Coimbatore, Dharuhera, Diamond Harbour, Dindigul, Durgapur, Ernakulam, Erode, Faridabad, Gandhidham, Gandhinagar, Ghatkesar, Ghaziabad, Goa, Gobichettipalayam, Greater Noida, Gurgaon, Gwalior, Halishahar, Halol, Hassan, Himatnagar, Hindupur, Hooghly, Hoskote, Hosur, Howrah, Hyderabad, Ichhapur, Idukki, Jamnagar, Jangam, Jhajjar, Jhansi, Kalyan, Kamshet, Kanchipuram, Kankinara, Karad, Karjat, Karnal, Karur, Khandewla, Kil Kotagiri bazaar, Kochi, Kolar, Kolhapur, Kolkata, Kottayam, Kozhikode, Lavasa, Lonavla, Madurai, Mahabaleshwar, Mahabalipuram, Mandya, Manesar, Mathura, Meerut, Mehsana, Moradabad, Mulbagal, Mumbai, Munnar, Mysuru, Nadia, Nadiad, Naihati, Namakkal, Nashik, Navi Mumbai, Neemrana, Nellore, New Delhi, Noida, Ooty, Palakkad, Palamner, Palani, Palta, Palwal, Panchagani, Panipat, Pataudi, Pen, Pocharam, Pondicherry, Pune, Rajkot, Ramanagara, Rewari, Rohtak, Salem, Sanand, Sangagiri, Sangli, Satara, Sathyamangalam, Secunderabad, Shidlaghatta, Shyamnagar, Sohna, Sonipat, Station Ghanpur, Surendranagar, Tapukara, Thane, Tharapuram, Thirchgode, Thiruvananthapuram, Thrissur, Tiruppur, Tumkur, Udumalaipet, Uran, Vadodara, Vallparai, Vellore, Virar, Warangal, Yadagirigutta, and Yercaud.
Is there a first time customer discount?
We’d love for you to try us out, see what we have to offer, order from us, experience the joy of seeing a beautifully crafted product at your home before we give you a discount to buy something from us. So, we don’t have a first time customer discount.
At Urban Ladder, we stand by our products and our service and are proud of the value we provide to a customer.
Are there any delivery charges or installation charges?
No! There are no delivery or installation charges as long as you are in one of our serviceable cities/pincodes. Delivery,installation and clean up after the delivery process is on us. Go ahead and fearlessly order away.